My clinical exchange, Buckhorn, is about to open its doors in Ottawa
I’m sitting in a coffee shop on Ottawa’s east side, where the coffee shop’s front window is boarded up.
The storefront is boarded in red and yellow with a sign that says “This is Buckhorn Exchange.”
The exchange was born from the idea that the exchange, like many others, was created from the frustration of people who couldn’t get healthcare.
That’s what I thought when I was a young intern working for the health ministry in 2006, and it’s what the majority of people I spoke to were thinking at the time.
We were talking about it all the time, even though the exchange wasn’t actually going to be up and running until the summer of 2019.
We didn’t know how it was going to work, and we weren’t prepared for the response it would get.
We just thought we were going to lose our job.
The exchange wasn`t going to survive, so it was about to go down the drain.
The health ministry was not ready for the onslaught of new enrolments.
The Liberals had promised to roll out a universal health care plan, but the rollout of the national rollout, including the rollout on the exchange and through other parts of the health system, has been delayed and put off indefinitely.
It wasn`s been the slowest, most expensive, and slowest process in the health care system.
And it has not been an easy process.
It has been a tough slog.
But as we sit here, waiting for the exchange to open, it feels as though we`re finally starting to feel some relief.
I was at the hospital in April when I heard about the opening of the exchange.
I think I had an inkling that we were in for a long wait.
I also had some idea that it was not going to happen overnight.
I had never been to a medical facility in Canada.
And so I didn`t have a background in health care, so I was not prepared for how complicated it would be to get a referral to get started on the process.
The patient advocate, who was the health minister, was there with me and she was like, “We are in for this,” and she started talking to the people who would be in the hospital, who were waiting for appointments.
She went through all the paperwork and the paperwork was very complicated, so we had to wait for them to get an appointment, and then wait for an appointment.
But by the time the day came, the hospital was in the process of getting people through the system.
They were like, oh, we will be here in two hours, and they would bring in the patient advocate and he would go through all of the paperwork, all of their paperwork.
And he was like: You are going to need to do this on your own, because we have to get you in and make sure you get through this.
So we went through the whole thing and were there in about two hours.
It was pretty overwhelming.
I got to the hospital and I went in the door, and I saw all of these people waiting for their appointments and then they were all like: Thank you for coming to me for care.
They said: We are waiting for your appointment.
And then I had to go out to get my appointment because I couldn`t find an appointment in the office.
And I was like oh, it`s almost a third of the way through the process and there is still no appointment.
That was when I realized it was very stressful.
I started to cry.
It took a long time for me to get over it.
The other part of the process was that the health agency was not really ready.
The department was not in place yet, and so we were doing a lot of paperwork, which was a lot.
And we didn`s not seeing the same number of people coming to the health service, which meant there were people in the community that didn`T have health insurance and so it didn` t get any support from the health authority.
And the same thing was true of the clinics.
We needed to start getting our staff trained and getting people in and out of the clinic.
And that is what we did through the community.
We trained all the staff in how to do their job.
We also started educating the community about what it was like to have to go through this and what it meant for them.
And over time, we got a sense of where people were and where they needed help.
And now, the health authorities are actually really starting to listen to people, to see what kind of support we are providing, and the numbers are really starting a change.
I went to my first day as a health visitor in May.
I`ve been a health worker for 11 years, so to have people coming in for appointments that I didn”t even have to do myself was very inspiring.
And there are some really positive things happening.
First of all, we are seeing a lot more people in